We are Committed to Your Health and Your Safety
We have always been very careful making infection control and patient safety a top priority for you, our patients, and our dental care team. To further protect you and your family we have put into place new infection control measures recommended by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We do this to provide a safe and secure environment and experience for you and your family members.
Changes You’ll Notice on Your Next Visit
When you come in for your next visit your dental experience will include new health safeguard measures. Some of these changes include:
- We will communicate with you before your appointment to ask some health screening questions related to COVID-19. You’ll be asked those same questions again when you come for your appointment to assure there have been no changes in your health. The health screening questions are included below just so you know what we will ask.
- When you arrive for your appointment please call the office from your car on your cell phone to let us know you are here. We will then confirm that you can come on in or, we may ask that you wait for a few minutes to assure social distancing and to allow us to thoroughly sanitize the treatment room to protect you.
- We have hand sanitizer in our office and we will ask you to use it when you come in for your appointment and when you leave. You will also find sanitizer in the reception area and other places in the office for you to use as needed.
- In our reception room you will no longer find magazines or children’s toys or games since those items are difficult to clean and disinfect.
- Appointments will be scheduled and managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
- Except in the case of an appointment for your small children or others with specific caregiver requirements we ask that no one else accompany you into the treatment area of our office.
- Please do not bring others with you to your appointment if at all possible. We realize there are exceptions, but even though we do have a large reception room to assure social distancing we have reduced seating.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time
With these new patient safety measures we want to not only safeguard your and our health but we want you to feel confident when you come to see us.
Health Screening Before and During Your Visit
As mentioned, prior to your appointment we will visit with you by phone, generally, or via email if necessary, to confirm your appointment and to ask you some health questions related to COVID-19. When you actually come in for your appointment (generally there are a few days between these events) we will ask the same health questions again so assure nothing has changed since our phone visit.
Here are the health questions we will ask you:
- Do you have a fever or have you felt hot or feverish recently, in the past 14–21 days?
- Are you having shortness of breath or other difficulties breathing?
- Do you have a cough?
- Do you have any other flu-like symptoms, such as gastrointestinal upset (stomachache, bloating, constipation, heartburn, nausea, etc.), headache, or fatigue?
- Have you experienced recent loss of taste or smell?
- Are you in contact with any confirmed COVID-19 positive patients? (Patients who are well but who have a sick family member at home with COVID-19 should consider postponing elective treatment.)
- Are you over 60?
- Do you have heart disease, lung disease, kidney disease, diabetes or any auto-immune disorders?
- Have you or a loved one traveled in the past 14 days to any regions affected by COVID-19?
Positive responses to any of these questions would likely indicate a deeper discussion with Dr. Davis before proceeding with elective dental treatment.
Your Health and Your Comfort are Our Primary Concerns
Changes of any kind to our routines (as we’ve all experienced lately) or our expectations can be uncomfortable. This is why we wanted to share some of the changes you will experience when you come in for your next appointment. Please know that our hope is to make your visits comfortable, that you feel the appreciation and concern we have for your health and well-being, and that you feel safe and confident.
If you have any questions at all, please just call us at 208 939-1700 or email us (click here) and we’ll answer or explain anything that may concern you.
If you have any questions when you are in our office please also just ask us. We love helping you and all our patients understand their dental health and how we work to provide you with the best care and the safest environment possible.
Thank you for trusting us with your dental health. Please know how much we value you as a patient and as a friend. We look forward to welcoming you back.
Dr. Greg Davis and State Street Dental Team